LILYAN Fine Jewelry
Privacy Policy
Last updated: July 28, 2026
Information we collect
When you contact us, request a bespoke design or book a consultation, we may collect your name, phone number or email address, budget, message, product selection, preferred language, page URL and any optional inspiration image you upload.
Why we use it
We use this information to respond to your enquiry, prepare a consultation or design proposal, provide service relating to an order, prevent abuse and improve the website. We do not sell personal information.
Uploads
An inspiration image is optional. Please upload only content you are entitled to share and avoid including unnecessary personal or sensitive information. Uploaded files may contain image metadata.
Service providers
Information may be processed by providers that support website hosting, secure storage, form delivery and owner notifications. They receive only what is reasonably needed to provide those services.
Retention and security
We retain enquiries only for as long as reasonably needed to handle the request, maintain business records and meet legal obligations. We use reasonable technical and organisational safeguards, but no online service can guarantee absolute security.
Your choices and rights
You may ask to access, correct or delete personal information held about you, subject to applicable law and necessary record-keeping. You are not required by law to submit a website form, but without contact details we cannot respond.
Contact
For a privacy request, use the contact form and write “Privacy request” in the message. We may need to verify your identity before completing a request.